The city Department of Environmental Protection (DEP) hopes some of their new changes will make measuring, paying and asking questions about your water bill a bit easier. A new website, DEP QuickPay, will allow homeowners with multiple accounts to consolidate payments, and a new pay-by-phone system will allow payments via smartphone or tablet.
In addition, DEP office hours have been extended in all five boroughs until 6 p.m. on Wednesdays. The Brooklyn office is located on the eighth floor of 250 Livingston Street.