Oh, Orly: Week of October 8

I am sitting in a coffee shop and this guy was on his cell phone arguing with someone, yelling and cursing. It was very disturbing and I was afraid to say anything because it looked like a very heated conversation.  Any suggestions when that happens?

Christina N.

Dear Christina,

Some people are not aware of their environment when they are emotional and therefore my suggestion is that you don’t say anything to that person.

Instead, talk to the manager or owner because they have more authority and a good reason to tell the person to lower it down or leave.

If the management does nothing, then feel free to leave. You certainly have a good reason and maybe the management will listen to its customers next time.

Thanks for writing.

Orly